Performance Management & Employee Appraisals

The Performance Management process should ensure that all employees are working towards the longer term goals and aims of your establishment. It is a key responsibility of managers and needs to be carried out consistently and on an on-going basis to ensure that the process is the same for all employees. Objectives need to be fair, reasonable and SMART; the process should ensure that all employees are treated consistently; supported in an appropriate manner and that reliable documentation is held which can be used to justify decisions if required.

This course will ensure delegates have the skills they need to be able to set SMART objectives, to conduct effective performance reviews and appraisals, challenge any areas of under performance and link pay rises to performance if appropriate.

Scheduled course dates

Fri 5 Jul
Location: Carlisle
Tue 9 Jul
Location: Blackburn

Course details

Anyone who has a responsibility for managing performance and conducting employee appraisals.

  • An overview of the Performance Management process
  • How to set SMART objectives
  • How to conduct effective performance reviews
  • The importance of providing timely feedback
  • How to manage poor performance
  • The managers role in helping staff to reach their full potential
  • How to apply your pay policy

20 May - 9am - 1pm

5 & 9 July - 9.30am - 1pm

£125 or £160 for non customers + VAT

Orpington: Temple Gate House 115-123 High Street, Orpington BR6 0LG

Southampton: One Guildhall Square, Southampton SO14 7FP

Sheffield: Capita, Hartshead House, Cutlers Gate, Sheffield, S4 7TL



  • Be confident of your role and responsibilities in the process
  • Take practical steps to challenge any under performance
  • Reduce the likelihood of successful challenge