The biggest pensions administration challenges for 2017

Stuart Heatley, 15 February 2017

Stuart Heatley, Director (Sales, Marketing & Client Strategy), shares his thoughts with Pensions Age on the biggest challenges faced by pension administrators in 2017.

The article can be accessed here.

Members want communications to be more personalised, so administrators need to be able to segment the membership before considering the best means of communicating and how they can deliver more tailored messages.

About the author

Stuart Heatley Director of Sales, Marketing and Key Accounts

Stuart Heatley

Pension Scheme Insight Report 2016

The Pension Scheme Insight Report 2016 is aimed at those responsible for designing pensions and employee benefits programmes in the workplace.

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The report shows more than half (54 per cent) of managers and trustees cite GMP reconciliation as the major challenge for the next 12 months, making it the most commonly cited demand among pension managers and trustees.

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