Case studies

We've worked with thousands of organisations  both large and small and across all industry sectors  to help them perform better, reduce risk and achieve sustainable growth. Here's a selection of clients we've worked with and the benefits they've gained. 

Find out how you too can benefit by selecting a subject and reading their stories.

Managing high risk case study

The investigation was completed in line with the required timescales and Capita helped the school to work through tactical delays. We kept in close contact with the Head Teacher and governing body, informing them of the options available to them and the associated risk through clear advice and guidance.

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Absence Health Check case study

The cost of persistent short term and long term absence not only has a large financial burden on a school but also has an impact on student performance. That’s why our HR team has developed an absence management health check tool to identify the route causes of poor absence and put interventions in place to improve medium to long term absence rates.

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Sellafield Ltd case study

Sellafield Ltd. (Sellafield) has to deliver on a challenging mission reflecting the shift of its strategic direction from fuel reprocessing to nuclear decommissioning, hazard reduction, and storage. This backdrop provides a strong rationale for a greater focus on equality, diversity and inclusion (EDI), as part of its broader improvement plans and change initiatives.

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London Borough of Hackney Council case study

Stemming from a need to operating more efficiently within a lean structure, and a desire to develop stronger leadership amongst managers and team leaders, the Council decided to move to an HR business partner model in 2015.

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First-class payroll services case study

When we approach small businesses about payroll services from Capita they’re often surprised to find we offer the same service to them as to our national clients. Our specialist team based in Orpington focuses purely on small and medium sized businesses, offering a bespoke and personalised service.

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Northern Ireland Civil Service case study

The Programme is a key tool in delivering the reform agenda for the Northern Ireland Civil Service and the Northern Ireland Office with the objective to transform and modernise the structure and delivery of personnel services.

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Case study: Liability driven Investment (LDI) in action

Adjusting pension schemes’ investment strategies so that the assets move in tandem with the changing value of the liabilities (i.e., “matching”) is a natural approach for many schemes to adopt. “Liability Driven Investment”, or LDI, is increasingly commonplace. But does it really work in practice?

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Case study: Tracing solutions - online mortality check

Dealing with bereavement is hard enough, without the added stress of worrying about money. This new life insurance claims process means the time it takes on average to receive a payout will drop from four months to just four weeks. We believe that this will go some way to alleviating financial hardship for a deceased person’s dependents, especially families on lower incomes who have few other assets available to rely on.

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