Data and analytics

Workforce analytics

We help organisations capture, analyse and change their organisational behaviour, so that they can measure and improve their: sales effectiveness, cost efficiency, productivity and performance.

THE POWER OF BEHAVIOUR

Employee behaviour drives business success. How people use their time directly influences their productivity and performance.

Behavioural analytics can help you to understand what is driving success across your organisation, and what is wasting your people’s time and your money.

Who do your employees collaborate with?

Do they spend more time with internal colleagues or external clients?

How many inefficient processes do they have to deal with?

What behaviours set your top performers apart?

TURNING BEHAVIOURAL DATA INTO ACTIONABLE INSIGHTS

Using the functionality of Office 365 combined with Capita’s organisational and HR insights and Workplace Analytics Tools, we can model and analyse dimensions of team interaction.

Create

CREATE MORE VALUE-ADD TIME FOR EMPLOYEES:

  • REDUCE unnecessary meeting attendance by up to four hours per week per personREDUCE out-of-hours workload
  • REDUCE organisational load by up to 50%
  • REMOVE low-value tasks
  • REDUCE out-of-hours workload

Drive

DRIVE BETTER SALES PERFORMANCE AND PRODUCTIVE COLLABORATION:

  • REPLICATE the behaviours demonstrated by top performers
  • CREATE a model for effective collaboration
  • MAXIMISE the sales team’s effectiveness
  • UNDERSTAND the behavioural drivers of engagement
  • CREATE great on-boarding and development experiences
  • MEASURE the success of existing transformation projects
  • BENCHMARK your performance against the market

Find out more

In the first partnership of its kind in the EU, Capita’s Data Science and AI team have combined their analytical expertise with the power of Microsoft 365 to gain insight from the meetings, activities and networks that your people participate in every day at work.

Download the brochure