WHAT WE DO

Pensions Technology

See how we can help you make the most of digital opportunities with our full breadth of pensions software.

Why Capita?

Based on extensive market and customer research programmes, we’ve invested significantly in the development of leading pensions administration systems. Our solutions combine the dual benefits of commercial off-the-shelf software with the unrestricted flexibility of custom design – including the ability to connect into collaborative products for workflow and management tools.

Our portfolio of software options offers a breadth and depth of functionality that can be adapted to meet the needs of your organisation; whatever its location, structure or size. And today, it’s being used by many blue-chip in-house administration teams, not to mention our own pensions administration service teams, to collectively administer the pension benefits of around 7 million members nation-wide.

download the brochure

How we work

From driving member engagement and automating everyday tasks to simplifying processes and reducing costs, our digital pensions solutions deliver measurable results for your organisation.

Member self-service

We pride ourselves on offering  the best online user-experience in the market, giving your people more control and an intuitive interface.

Online pensions tools

Our online communications tools engage and empower your scheme members. Our platforms give them insight and control with a clear view of their pension pots, and greater control over their retirement planning.

Automated workflow processes

We’ll remove unwanted manual processes, improving both operational efficiency and your ability to track and monitor key performance indicators (KPIs) and critical success factors (CSFs).

Management information

Our experts can meet all your specific requirements with limited configuration, including displaying real-time member data, delivering straight-through processing and providing access to relevant employer data and information (MI).

Seamless implementation

We’ll provide you with market-leading software and a hassle-free implementation process, managed and controlled in accordance with PRINCE 2 methodology, providing an internationally recognised and proven structure.

No hidden costs

We know how important a clear pricing structure is to our customers, so we don’t want you to have any surprises. We’ll deliver cost certainty to your implementation project and the opportunity to reduce costs over the contract term.

Clients on Capita

"Capita have helped us enhance our member experience. One of the main ways is the new pension website. It’s so much more interactive and accessible. We have seen an increase in membership since the website was launched."

Carissa Louis-Alexander, Payroll Administrator, Perenco

LET THE NUMBERS DO THE TALKING

Over the years, we’ve built our record and reputation on delivering outstanding outcomes for our clients.

Our Success Stories

We partner with a wide range of organisations, business sectors and government departments, helping them to realise the power of their people. Read more about our work – and what we can do for you.

Read More

Our view on new trends

Change and disruption are not buzzwords – they define the workplace today. Keep up to date with industry insights and events to help your organisation stay market-relevant.

Read More

SEE WHAT ELSE WE CAN DO FOR YOU

We have a powerful suite of services that can transform your business.

Read More

Pensions Management

Take the complexity and confusion out of pensions administration with our dedicated team of specialists.

READ MORE

Pensions Consultancy

Optimise your pensions offering with our unrivalled experience and knowledge.

READ MORE

Employee Benefits

Connect with your people beyond money, to what really matters, and transform your organisation’s employee value proposition.

READ MORE

Employee Engagement

Create stand-out campaigns, compelling communications and better employee engagement.

READ MORE

Data and Tracing

Avoid incorrect payments and connect your members with their assets, securely and efficiently.

READ MORE

Atlas Master Trust

The considered choice for employers who want their employees to have the financial futures they choose.

READ MORE

Get in touch

We’re the people experts. So, whatever your HR challenges, you can tap into our expertise to resolve your challenges and deliver real results.

Contact us today to see how we can help you transform your organisation.