What we do


Giving your most essential services the personal touch.

Why Capita People Solutions?

Our strongest advantage is our tailored, agile and personal approach. Having developed in-depth understanding across a range of sectors and businesses, we’ve built a fully-managed, flexible service that delivers exactly what you want, as much as your business needs. As well as a number of other key benefits.

Simple process

We have templates for data submission, ensuring we have all the information we need. We’re also set up as a bureau for BACS, meaning you can link your number to ours to pay salaries and PAYE on your behalf.

One named contact for every client

We don’t have a call centre - you will speak to the same person every month. With a named contact and a back-up contact, we’ll focus on building a strong partnership – because we believe it’s important for us to get to know you and for you to get to know us.


As we’re not tied to one technology provider, we have the flexibility to choose the right platform for your needs, or to work with your existing ERP solution to ensure organisational continuity.

Reliable and accurate

Between us we have more than 50 years’ experience in HR and payroll. We’re fully conversant with UK payroll and on hand to discuss any issues you may have. If necessary, we’re happy to explain payroll calculations to your employees, for example, queries around tax.


Although deadlines have to be agreed to ensure salaries are paid on time, we aim to be as flexible as possible to ensure your employees are paid accurately and on time. We also build in time within the payroll schedule for you to review and approve your payroll each month.

Customer service

We believe that we go the extra mile and seek clarification should your payroll data be ambiguous. If we feel we can offer a suggestion on the best way of achieving your payroll requirements, we would not hesitate to contact you.

Hear from our clients

"Capita is a safe pair of hands."

Janis Ireland, Pensions Governance and Operations Manager, Heineken

How it works

We offer a full suite of payroll services and capabilities to ensure quality and compliance at every stage of the employee lifecycle: